Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days from receipt of the goods without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

P.E.G. PRODUCT EMOTION GLOBAL LTD
61-63 Lord Byron Street, 6th floor, office 602
6023 Larnaca, Cyprus
Phone: +49 351-26441400
Email: support@sleepcalibration.com

(This is NOT a return address for goods.)

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse to you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your communication concerning your withdrawal.

For this reimbursement, we will use the same means of payment that you used for the original transaction.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

You shall send back the goods no later than fourteen days from withdrawal to:

Product Emotion GmbH
Meißner Str. 49c
01445 Radebeul
Germany

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, then please complete this form and send it back.)

To:
P.E.G. PRODUCT EMOTION GLOBAL LTD
61-63 Lord Byron Street, 6th floor, office 602
6023 Larnaca, Cyprus
Email: support@sleepcalibration.com

(This is NOT a return address for goods.)

I/We hereby withdraw ( ) from the contract concluded by me/us ( ) for the purchase of the following goods ( ) / the provision of the following service ( )

Ordered on ( ) / received on ( )

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notified on paper)

Date

(*) Delete as appropriate.